What We Collect and Why
When you open an account we ask for your mobile number, a password and enough detail to verify your wallet when you withdraw. Payment logs capture your bKash, Nagad or Rocket transaction reference so we can match deposits to your balance and speed up cashouts. Session
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data tells us which device you logged in from and what part of the lobby you browsed so we can flag unusual activity and keep your account safe. We store support chat transcripts to resolve disputes and improve our responses. Cookies remember your language choice and
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session so you do not have to log in every time you return. We do not sell this data to third parties and we do not share it outside the platform except where local law in eligible regions requires disclosure to payment processors or regulatory bodies.
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Retention periods depend on transaction type: active-account records stay live, closed accounts are archived after ninety days, and payment logs are kept for the period local regulation demands. You can request a copy of your data or ask us to delete records that are no longer
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required by writing to the support channel below. Access and deletion rights depend on your jurisdiction and may be limited where we must retain records for compliance.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.